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Privacy Policy

Privacy Policy

What Is Personal Data?

Personal data* means “information relating to an individual that enables the identification of that individual, whether directly or indirectly, but does not include information relating specifically to deceased persons.”

Personal Data We May Collect

  1. First name and last name
  2. Email address

Sources of Personal Data

We may obtain your information from the following sources:

1.1 We receive your information directly from you and collect your personal data during the provision of our services, including:

  1. Registering for our services or submitting requests to exercise your rights with us
  2. Voluntarily participating in surveys, contacting us by email, or communicating with us through other channels
  3. Collecting information from your use of our website through cookies on our platform

Purpose of Data Processing

  1. We collect your information to provide products and services to you as our customer, including sending news and promotions related to our products and services.

Processing of Personal Data

Once we receive personal data from the relevant sources, we will process your data as follows:

  1. Collect and store it securely
  2. Use the data for relevant purposes

Storage and Retention Period of Personal Data

The data controller will retain your personal data as follows:

  1. Type of data: [Stored in Soft Copy / Hard Copy format]
  2. Storage location: [Stored in a secure room or cabinet with security equipment / Stored on a computer]
  3. Retention period: In accordance with the period specified under “Personal Data Processing Period”
  4. When the retention period has expired, or when we no longer have the right or lawful basis to process your personal data, we will destroy such personal data by deleting it. This will be completed within 90 days from the end of the relevant period.

Personal Data Retention Period

We retain the following personal data:

  1. First name, last name, and email address
  2. Data processing period: 10 years from the date the contract ends

Rights of Data Subjects

You have the following rights:

(1) Right to Withdraw Consent: You have the right to withdraw your consent to the processing of personal data that you have previously provided to us at any time, provided that your personal data remains in our possession.

(2) Right of Access: You have the right to request access to your personal data and request that we provide you with a copy of such personal data, including requesting us to disclose the source of personal data that you did not provide consent for us to collect.

(3) Right to Rectification: You have the right to request that we correct inaccurate information or complete any incomplete personal data.

(4) Right to Erasure: You have the right to request that we erase your personal data under certain conditions.

(5) Right to Restriction of Processing: You have the right to request that we restrict the use of your personal data under certain conditions.

(6) Right to Data Portability: You have the right to request that personal data you have provided to us be transferred to another data controller or sent directly to you, under certain conditions.

(7) Right to Object: You have the right to object to the processing of your personal data under certain conditions.

You may contact the Data Protection Officer (DPO) or the department responsible for handling requests to exercise these rights. Contact details are provided under the “Contact Information” section below.

You are not required to pay any fee to exercise these rights. We will consider and respond to your request within 30 days from the date we receive it.

Marketing Activities and Promotions

During your use of our services, we may send you news and promotional information regarding our marketing activities, products, and services that we believe may be useful and relevant to your interests, in order to improve our services effectively. If you consent to receive such information from us, you have the right to withdraw your consent at any time by clicking the “Unsubscribe” link in the email you receive.

Cookies

What Are Cookies?

Cookies are text files stored on your computer. They are used to store records of internet usage details or your behaviour when visiting a website. You can learn more about cookies at https://www.allaboutcookies.org/

How Do We Use Cookies?

We use cookies or similar technologies to collect website visit information from all visitors. These cookies help us improve access to our online services and enhance your experience when using our internet-based services. We use cookies for the following purposes:

  1. To study website usage behaviour in order to improve convenience, speed, and the overall performance of our services.

What Types of Cookies Do We Use?

We use the following types of cookies on our website:

  1. Strictly Necessary Cookies: These cookies are essential for the operation of the website, allowing you to use and access the website normally. You cannot disable these cookies through our website system.
  2. Analytics Cookies: These cookies collect information about your use of the website in order to measure, improve, and enhance your experience. If you do not consent to our use of these cookies, we will be unable to measure, improve, and develop the website.
  3. Targeting Cookies: These cookies collect various information, including your personal data, to analyse and present content relevant to your interests. If you do not consent, we will be unable to provide content and advertisements tailored to your interests.

Cookie Management

You can set your browser not to accept cookies from us. You can learn how to manage cookies at https://www.wikihow.com/Disable-Cookies

Privacy Policy of Other Websites

This Privacy Policy applies only to our services and the use of our website. If you click on links to other websites, even when accessed through our website, you are required to review and comply with the privacy policies displayed on those websites, which may differ from our policy.

Changes to This Privacy Policy

This Privacy Policy was last reviewed on [13/7/2026].

Contact Information

Details of the Data Controller
Name: The Rose Bangkok
Our Office: Sukhumvit 22 , Area Bangkok,Thailand
Contact Channels:
Telephone: +66 8458 2169 9
Email: [email protected]

Details of the Supervisory Authority

In the event of a violation of, or failure to comply with, personal data protection laws by us, our employees, or our officers, you may submit a complaint to the supervisory authority as follows:

Name: Office of the Personal Data Protection Committee